Helping You Hear the
Sounds of Your World.
Hearing loss doesn't have to slow you down. As the premier choice in hearing health care, we are here to support your journey to better hearing.
Discover the Benefits of Hearing Aids and How to Find Your Best Option
Today's hearing aids are comfortable, discreet, and offer a variety of features, including Bluetooth hearing aids. How can you choose the hearing aid that's right for you? By examining your unique requirements, you and your hearing care professional can determine the best fit for your needs.
Explore Our Hearing Health Services
Free Hearing Test
Free Hearing Test
Contact your nearest NexGen Hearing clinic in BC for a free, no-obligation hearing check.
Learn MoreConsultation, Sales and Fitting
Consultation, Sales and Fitting
Professional support as you select your hearing aid and get it custom-fitted.
Learn MoreService and Repair
Service and Repair
We're here to help whenever you need service, support or upgrades for your hearing aid.
Learn MoreTinnitus Diagnosis and Support
Tinnitus Diagnosis and Support
Assessing and diagnosing the symptoms of tinnitus and providing treatment.
Learn MoreEmployment Hearing Test
Employment Hearing Test
BC employment hearing tests from the trusted team of professionals at NexGen Hearing clinics.
Learn MoreWant to Learn More About All Our Services?
Contact UsEnter your email to get our hearing aid guide!
We Love Our Clients, See What They Have to Say About Us
Doug Setter Vancouver Kitsilano
“Great staff. Very polite and professional. Verna explained the whole process before and after the testing. Sinead at the front desk was very friendly and helpful.”
Ryan Clarkson Vancouver Downtown
“Great experience and staff. Everyone was very helpful and the front desk clerk squeezed me in last minute which was so helpful. I had a ton of questions and every one of them was answered without being rushed. Would absolutely come back if needed.”
Laura Frazer Vancouver Downtown
“Very professional and excellent service from start to finish. Highly recommend!! Went back for a follow up appointment today and for the first time in a week I can hear properly from both ears. Couldn't be happier!”
Sean Carignan White Rock South Surrey
“I cannot say enough about how great Adam was. We is extremely professional and went above and beyond to ensure that I understood my test results and what my next steps should be. He is amazing!!!! Highly recommended!!!!”
Lisa Aschenbrenner Kelowna
“Very helpful and gentle in helping my mom who was sure she did not need hearing aids to realize what she was missing. She was quite upset with me for taking her, but Colin was easy to interact with and didn't mince words but was soft in helping her understand what was needed and she can see now how much she needed them.”
P. Zakaluk Guildford Clinic
“I recently purchased a pair of hearing aids from NexGen Hearing in Surrey and I’m very pleased with them. Voices and sounds are quite natural, and it is such a pleasure to have that again. The young lady who looked after me was very knowledgeable and professional and went out of her way to supply the type of hearing aids I wanted. I would strongly recommend NexGen Hearing to anyone who needs their product.”
Matthew Fasciano Kelowna
“Amazing customer service, and very helpful health professionals! The calm environment NexGen has created makes it easy to get the treatment you need. They actually listen to their patients and acknowledge that you know your body the best, unlike many other health professionals in Kelowna. I will happily, and comfortably return to them if I need their services in the future.”
Dennis Pullen West Kelowna
“The doctor and staff are professional, courteous & addressed every concern I had about My hearing aids. I was/am very comfortable knowing I’m was safe & competent hands. I would recommend this Clinic in West Kelowna to anyone that has a hearing loss. Thank You Tom Miller & Bonnie at the Nexgen Clinic West Kelowna”
Marg Davis Kelowna
“Colin was extremely professional, compassionate and listened with intent. I am most impressed by the professional standards he displayed.”
Darcy Naylor Penticton
“With the gift of NexGen hearing aids, I have renewed my self confidence in just a few short weeks with engaging conversations, encompassing my sense of humor, laughter, experiencing nature’s symphony. The world has completely opened up with all sorts of new possibilities for me.”
Helen Sundberg Royal Oak
“Any time I have an opportunity to talk to someone about hearing aids, I always recommend they go to NexGen Hearing with a long list of WHY you are the best choice! Thank YOU both for your unbelievable service, support, and helping me in so many ways during the most challenging time in my life. I am so grateful and appreciative.”
Brianne Davies Kelowna
“This place is the best. Unbeatable. I walked in to NexGen after moving from the coast 3 years ago and have never been elsewhere. The staff are friendly, knowledgeable and attentive. They are always happy answer questions, get you your best value for your money, or squeeze you in for an appointment. Would highly recommend this est. and location to anyone.”
John McKilligan White Rock
“My 100 year old mother needed to get new hearing aids but she had 2 special needs - Mom is claustrophobic and did not want to go into a small testing booth AND Mom hates high pressure sales people. I made several phone inquiries in the White Rock area and the most responsive was NexGen Hearing.”
Kandyce WAbbotsford
“Fantastic Customer service. Respectful and patient. It was my first time purchasing hearing aids for myself. I never felt pressured or that I was being sold to, he really was focused on finding the right solutions for my life. A+”
Heather Paine White Rock South Surrey
“Unbelievable service! I was looking for an Audiologist to test my two year olds hearing and having no luck until I called Melissa at Nexgen Hearing in White Rock. Even though she could not see my daughter herself she took the time to find me resources on where I could take her. She went above and beyond to help our family! I would highly recommend Nexgen Hearing and will be using them in the future. ”
Kenneth Douglas Abbotsford
“No need to wait weeks or months to get an appointment here. They are very flexible with evening and Saturday appointments available. Great hearing aids and excellent service so far!”
James Hewson White Rock
“As someone who has dealt with hearing loss for over 20 years, I can say that Melissa and Maria at NexGen in South Surrey, have been the absolute best experience I've had in my quest to return my hearing to normal.”
John Luo White Rock
“Melissa Taylor was extremely professional. I had the pleasure of having her fit me for custom ear plugs for sleeping. She took all the necessary sanitary precautions, especially in times of COVID. Highly recommend.”
Ron Gibney White Rock
“Professional, encouraging, and knowledgeable. All my questions were answered to my satisfaction. Very impressed with the follow up program. I would readily recommend the NexGen Hearing Team.”
Patricia Urquhart White Rock
“Kind, courteous, knowledgeable professionals that will go the extra mile to ensure your comfort and understanding of how a hearing aid works.”
Brian Duncan White Rock
“Melissa was very thorough in her examination of my ears even locating a cyst inside my ear. She has made a number of suggestions for making my hearing aid experience more enjoyable.”
Mary LaPlante Tsawwassen
“My husband has just recently purchased two hearing aids from Nexgen and the service was spectacular both Marius and Wendy. Very professional and knowledge of hearing and the products Great job we will certainly pass this experience along. Thank you so much”
Richard Tennant Vancouver Kitsilano
“Sinead (Receptionist) is delightful to speak with on the phone and very friendly and courteous upon arrival at the clinic. Verna (Audiologist) is extremely helpful and knowledgeable. During visits, she is able to answer all my questions and more, with detailed explanations.”
Doug Setter Vancouver Kitsilano
“Great staff. Very polite and professional. Verna explained the whole process before and after the testing. Sinead at the front desk was very friendly and helpful.”
Ryan Clarkson Vancouver Downtown
“Great experience and staff. Everyone was very helpful and the front desk clerk squeezed me in last minute which was so helpful. I had a ton of questions and every one of them was answered without being rushed. Would absolutely come back if needed.”
Laura Frazer Vancouver Downtown
“Very professional and excellent service from start to finish. Highly recommend!! Went back for a follow up appointment today and for the first time in a week I can hear properly from both ears. Couldn't be happier!”
Sean Carignan White Rock South Surrey
“I cannot say enough about how great Adam was. We is extremely professional and went above and beyond to ensure that I understood my test results and what my next steps should be. He is amazing!!!! Highly recommended!!!!”
Lisa Aschenbrenner Kelowna
“Very helpful and gentle in helping my mom who was sure she did not need hearing aids to realize what she was missing. She was quite upset with me for taking her, but Colin was easy to interact with and didn't mince words but was soft in helping her understand what was needed and she can see now how much she needed them.”
P. Zakaluk Guildford Clinic
“I recently purchased a pair of hearing aids from NexGen Hearing in Surrey and I’m very pleased with them. Voices and sounds are quite natural, and it is such a pleasure to have that again. The young lady who looked after me was very knowledgeable and professional and went out of her way to supply the type of hearing aids I wanted. I would strongly recommend NexGen Hearing to anyone who needs their product.”
Matthew Fasciano Kelowna
“Amazing customer service, and very helpful health professionals! The calm environment NexGen has created makes it easy to get the treatment you need. They actually listen to their patients and acknowledge that you know your body the best, unlike many other health professionals in Kelowna. I will happily, and comfortably return to them if I need their services in the future.”
Dennis Pullen West Kelowna
“The doctor and staff are professional, courteous & addressed every concern I had about My hearing aids. I was/am very comfortable knowing I’m was safe & competent hands. I would recommend this Clinic in West Kelowna to anyone that has a hearing loss. Thank You Tom Miller & Bonnie at the Nexgen Clinic West Kelowna”
Marg Davis Kelowna
“Colin was extremely professional, compassionate and listened with intent. I am most impressed by the professional standards he displayed.”
Darcy Naylor Penticton
“With the gift of NexGen hearing aids, I have renewed my self confidence in just a few short weeks with engaging conversations, encompassing my sense of humor, laughter, experiencing nature’s symphony. The world has completely opened up with all sorts of new possibilities for me.”
Helen Sundberg Royal Oak
“Any time I have an opportunity to talk to someone about hearing aids, I always recommend they go to NexGen Hearing with a long list of WHY you are the best choice! Thank YOU both for your unbelievable service, support, and helping me in so many ways during the most challenging time in my life. I am so grateful and appreciative.”
Brianne Davies Kelowna
“This place is the best. Unbeatable. I walked in to NexGen after moving from the coast 3 years ago and have never been elsewhere. The staff are friendly, knowledgeable and attentive. They are always happy answer questions, get you your best value for your money, or squeeze you in for an appointment. Would highly recommend this est. and location to anyone.”
John McKilligan White Rock
“My 100 year old mother needed to get new hearing aids but she had 2 special needs - Mom is claustrophobic and did not want to go into a small testing booth AND Mom hates high pressure sales people. I made several phone inquiries in the White Rock area and the most responsive was NexGen Hearing.”
Kandyce WAbbotsford
“Fantastic Customer service. Respectful and patient. It was my first time purchasing hearing aids for myself. I never felt pressured or that I was being sold to, he really was focused on finding the right solutions for my life. A+”
Heather Paine White Rock South Surrey
“Unbelievable service! I was looking for an Audiologist to test my two year olds hearing and having no luck until I called Melissa at Nexgen Hearing in White Rock. Even though she could not see my daughter herself she took the time to find me resources on where I could take her. She went above and beyond to help our family! I would highly recommend Nexgen Hearing and will be using them in the future. ”
Kenneth Douglas Abbotsford
“No need to wait weeks or months to get an appointment here. They are very flexible with evening and Saturday appointments available. Great hearing aids and excellent service so far!”
James Hewson White Rock
“As someone who has dealt with hearing loss for over 20 years, I can say that Melissa and Maria at NexGen in South Surrey, have been the absolute best experience I've had in my quest to return my hearing to normal.”
John Luo White Rock
“Melissa Taylor was extremely professional. I had the pleasure of having her fit me for custom ear plugs for sleeping. She took all the necessary sanitary precautions, especially in times of COVID. Highly recommend.”
Ron Gibney White Rock
“Professional, encouraging, and knowledgeable. All my questions were answered to my satisfaction. Very impressed with the follow up program. I would readily recommend the NexGen Hearing Team.”
Patricia Urquhart White Rock
“Kind, courteous, knowledgeable professionals that will go the extra mile to ensure your comfort and understanding of how a hearing aid works.”
Brian Duncan White Rock
“Melissa was very thorough in her examination of my ears even locating a cyst inside my ear. She has made a number of suggestions for making my hearing aid experience more enjoyable.”
Mary LaPlante Tsawwassen
“My husband has just recently purchased two hearing aids from Nexgen and the service was spectacular both Marius and Wendy. Very professional and knowledge of hearing and the products Great job we will certainly pass this experience along. Thank you so much”
Richard Tennant Vancouver Kitsilano
“Sinead (Receptionist) is delightful to speak with on the phone and very friendly and courteous upon arrival at the clinic. Verna (Audiologist) is extremely helpful and knowledgeable. During visits, she is able to answer all my questions and more, with detailed explanations.”
Doug Setter Vancouver Kitsilano
“Great staff. Very polite and professional. Verna explained the whole process before and after the testing. Sinead at the front desk was very friendly and helpful.”
Ryan Clarkson Vancouver Downtown
“Great experience and staff. Everyone was very helpful and the front desk clerk squeezed me in last minute which was so helpful. I had a ton of questions and every one of them was answered without being rushed. Would absolutely come back if needed.”
Laura Frazer Vancouver Downtown
“Very professional and excellent service from start to finish. Highly recommend!! Went back for a follow up appointment today and for the first time in a week I can hear properly from both ears. Couldn't be happier!”
Which Hearing Device Is Right for You?
IIC: Invisible in Canal
Comfortable and discreet, IIC hearing aids are virtually unseen when worn and are ideal for mild to medium hearing loss.
Learn More
ITC: In the Canal
ITC hearing aids are custom-molded and popular with many people who have mild to moderate hearing loss.
Learn MoreMini-Canal
Custom built hearing aid style suitable for moderate to severe hearing loss, only slightly larger than the CIC design.
Learn More
RIC: Receiver in Canal
RIC hearing aids are a two-piece device that has directional microphones, natural sound and manual control features.
Learn More
BTE: Behind the Ear
Versatile for almost every level of hearing loss, BTE hearing aids offer superior amplification and directional microphones.
Learn More
CIC: Completely in Canal
CIC hearing aids are small, barely visible when worn and less likely to pick up wind noise.
Learn More
Extended Wear
Revolutionary Lyric hearing aids can be worn 24/7 for months, installed professionally by your NexGen Hearing clinic team.
Learn MoreIIC: Invisible in Canal
Comfortable and discreet, IIC hearing aids are virtually unseen when worn and are ideal for mild to medium hearing loss.
Learn MoreITC: In the Canal
ITC hearing aids are custom-molded and popular with many people who have mild to moderate hearing loss.
Learn MoreMini-Canal
Custom built hearing aid style suitable for moderate to severe hearing loss, only slightly larger than the CIC design.
Learn MoreRIC: Receiver in Canal
RIC hearing aids are a two-piece device that has directional microphones, natural sound and manual control features.
Learn MoreBTE: Behind the Ear
Versatile for almost every level of hearing loss, BTE hearing aids offer superior amplification and directional microphones.
Learn MoreCIC: Completely in Canal
CIC hearing aids are small, barely visible when worn and less likely to pick up wind noise.
Learn MoreExtended Wear
Revolutionary Lyric hearing aids can be worn 24/7 for months, installed professionally by your NexGen Hearing clinic team.
Learn MoreIIC: Invisible in Canal
Comfortable and discreet, IIC hearing aids are virtually unseen when worn and are ideal for mild to medium hearing loss.
Learn MoreITC: In the Canal
ITC hearing aids are custom-molded and popular with many people who have mild to moderate hearing loss.
Learn MoreMini-Canal
Custom built hearing aid style suitable for moderate to severe hearing loss, only slightly larger than the CIC design.
Learn MoreRIC: Receiver in Canal
RIC hearing aids are a two-piece device that has directional microphones, natural sound and manual control features.
Learn MoreThe Sounds of My Life
Watch Red Robinson’s Compelling Journey
TV and radio personality Red Robinson shares his personal story about his career and the effects of hearing loss. Red Robinson continues to do what he loves thanks to his new hearing aids.
Watch Gerry Cotter's Compelling Journey
As a ski instructor, Gerry’s story inspires us all to never stop living life to the fullest. “When I ski, I want to hear the shoosh of the snow on my skis. When I’m in a crowd, I want to be part of it.”
Watch Betty Nering’s Compelling Journey
At 13, Betty developed ototoxic hearing loss, a side effect of antibiotics. Today, as a competitive powerlifter and nurse, Betty credits NexGen Hearing for empowering her through restored hearing.
Watch Red Robinson’s Compelling Journey
TV and radio personality Red Robinson shares his personal story about his career and the effects of hearing loss. Red Robinson continues to do what he loves thanks to his new hearing aids.
Watch Gerry Cotter's Compelling Journey
As a ski instructor, Gerry’s story inspires us all to never stop living life to the fullest. “When I ski, I want to hear the shoosh of the snow on my skis. When I’m in a crowd, I want to be part of it.”
Watch Betty Nering’s Compelling Journey
At 13, Betty developed ototoxic hearing loss, a side effect of antibiotics. Today, as a competitive powerlifter and nurse, Betty credits NexGen Hearing for empowering her through restored hearing.
Watch Red Robinson’s Compelling Journey
TV and radio personality Red Robinson shares his personal story about his career and the effects of hearing loss. Red Robinson continues to do what he loves thanks to his new hearing aids.
We would love to hear from you!
Whatever it is you need to know about hearing loss, hearing assessment or hearing devices the professionals at NexGen Hearing have the answers. Just fill out the contact form and we’ll be in touch. Remember, there’s never any obligation and you’ll never be pressured to make a purchase! We’re here to help!
Head Office
201 – 4500 West Saanich Rd. Victoria, British Columbia Canada, V8Z 3G2
Phone
1-877-606-6671Email
info@nexgenhearing.com